Shipping policy

1. Shipping and Delivery

At Print Boxe, we aim to provide a smooth and reliable shipping experience for all our customers.

Free Shipping: We offer free shipping on eligible orders. No shipping charges will be applied to eligible orders during checkout.
Processing time: 1-2 days
Estimated Delivery Time: Orders are generally delivered within 3–7 business days after dispatch, depending on the destination and shipping service.

Delivery times are estimates and may vary due to public holidays, courier delays, weather conditions, or other circumstances beyond our reasonable control.

2. Order Processing

Orders are processed as quickly as possible after confirmation and successful payment.

Processing time may vary depending on product availability and order requirements. The estimated delivery period may not include order processing time.

3. Order Tracking

When tracking is available, customers will receive tracking information by email after their order has been dispatched.

Customers can use the tracking information to follow the progress of their shipment.

4. Shipping Costs

Eligible orders qualify for free shipping. If any order or delivery destination is excluded from free shipping, applicable shipping charges and conditions will be clearly displayed before the customer completes checkout.

There will be no undisclosed shipping fees.

5. Delivery Delays

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to courier operations, customs procedures, weather conditions, or other unforeseen circumstances.

If your order has not arrived within the estimated delivery timeframe, please contact us for assistance.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Please contact us as soon as possible if you notice an error in your shipping address.

We will try to correct the information before dispatch, but changes cannot be guaranteed once an order has shipped.

7. Lost, Damaged, or Incorrect Orders

If your order arrives damaged, contains an incorrect item, or appears to be lost, please contact our support team. We will investigate the issue and work toward an appropriate resolution in accordance with applicable consumer protection laws.

8. Contact Information

For questions about shipping or delivery, please contact us:

Store Name: Print Boxe
Address: Via Ottaviano, 89, 00192 Roma RM, Italy
Email: support@printboxe.com
Phone: +39 06 0190 4094