Terms of service
Welcome to Print Boxe. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to these terms. Please read them carefully before using our website or purchasing our products.
1. General Information
This website is operated by Print Boxe.
Store Name: Print Boxe
Address: Via Ottaviano, 89, 00192 Roma RM, Italy
Email: support@printboxe.com
Phone: +39 06 0190 4094
Throughout these terms, “we,” “us,” and “our” refer to Print Boxe. “You” and “your” refer to the customer or website visitor.
2. Eligibility and Website Use
By using this website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.
You agree not to use our website for unlawful purposes, interfere with its security or operation, submit false information, or misuse our services.
We may restrict or suspend access to our website where reasonably necessary and permitted by applicable law.
3. Products and Product Information
We make reasonable efforts to display our products, descriptions, images, colors, dimensions, and specifications as accurately as possible.
Actual product appearance may vary slightly due to screen settings, lighting, printing processes, and other technical factors.
If we identify a material error in a product listing, we may correct the information or update the listing. We may also discontinue products where permitted by law. Such changes will not affect orders already accepted or any mandatory consumer rights.
If a product you receive is defective, damaged, or materially different from its description, your statutory consumer rights remain unaffected.
4. Pricing and Payments
All product prices are displayed on our website in the applicable currency. Any applicable taxes, shipping charges, and other fees will be disclosed during checkout as required by law.
Shipping is free on all orders, unless a specific exception is clearly disclosed before the purchase is completed.
We may update prices, product offers, and promotions from time to time. Price changes will not retroactively affect confirmed orders, except where permitted by law or agreed with the customer.
All orders are subject to successful payment authorization and order acceptance. If a payment fails or cannot be authorized, we may be unable to process the order.
Payment processing may be provided by third-party payment service providers, whose services may be subject to their own terms and policies.
5. Orders and Order Acceptance
After placing an order, you may receive an order confirmation email acknowledging receipt of your order. Where further acceptance is required, this confirmation does not necessarily constitute final acceptance.
We reserve the right to refuse or cancel an order for legitimate reasons, including suspected fraudulent activity, payment issues, product unavailability, or material pricing or listing errors, subject to applicable law.
If payment has already been collected for an order that we cancel, we will arrange any required refund in accordance with applicable law.
Please ensure that your shipping address, email address, and contact details are accurate when placing an order. Incorrect or incomplete information may affect delivery.
6. Shipping and Delivery
Shipping is free on all orders.
Our estimated delivery time is 3–7 business days. Delivery times are estimates and may vary depending on the destination, shipping method, courier operations, public holidays, weather conditions, and other circumstances beyond our reasonable control.
Where available, tracking information will be provided after dispatch.
We will comply with applicable legal requirements regarding delivery deadlines, delayed orders, cancellations, and refunds.
For shipping-related questions, please contact support@printboxe.com.
7. Returns, Refunds, and Cancellations
Our Return, Refund & Shipping Policy explains the procedures and conditions for returns, refunds, and cancellations.
For eligible online purchases in the European Union, consumers generally have a 14-day withdrawal period from the date they receive the goods, subject to applicable statutory exceptions.
Refunds will be processed within the time limits required by applicable law. For eligible withdrawal requests, refunds are generally due within 14 days after we are informed of the decision to withdraw, subject to any lawful right to withhold reimbursement until the goods or proof of their return have been received.
Certain personalized or custom-made products may be excluded from the right of withdrawal where the applicable legal requirements for an exception are met.
Nothing in these terms limits your statutory rights concerning defective, damaged, or non-conforming products.
Please review our Return, Refund & Shipping Policy for complete details.
8. Intellectual Property
Unless otherwise stated, the content on this website, including text, graphics, logos, designs, product images, and other materials, is owned by Print Boxe or used with appropriate authorization.
You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission, except where permitted by applicable law.
9. Third-Party Services and Links
Our website may use third-party services, including payment processors, shipping providers, and website functionality tools. It may also contain links to third-party websites.
Third-party services and websites may operate under their own terms and privacy policies. We are not responsible for independent third-party content or policies to the extent permitted by law.
Nothing in this section excludes any responsibility that cannot legally be excluded.
10. Website Availability and Accuracy
We make reasonable efforts to keep our website accessible and its information accurate. However, uninterrupted availability and error-free operation cannot be guaranteed.
We may maintain, update, or modify website features from time to time, where permitted by law.
Nothing in this section excludes any legal obligations or liability that cannot be excluded under applicable law.
11. Limitation of Liability
To the extent permitted by applicable law, Print Boxe shall not be liable for indirect or consequential losses arising from the use of our website.
Nothing in these terms excludes or limits liability for fraud, intentional misconduct, death or personal injury where exclusion is prohibited, mandatory consumer rights, or any other liability that cannot legally be excluded or limited.
These terms do not affect any mandatory rights or remedies available to consumers under applicable law.
12. Privacy and Personal Information
We process personal information in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
Please review our Privacy Policy to understand how personal data is collected, used, stored, and protected.
13. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal obligations.
The latest version will be published on this page with the updated date, where applicable. Changes will take effect as permitted by applicable law and will not remove mandatory rights that consumers already have.
14. Governing Law and Disputes
These terms are subject to applicable Italian and European Union law.
Where you qualify as a consumer, nothing in these terms deprives you of the protection afforded by mandatory consumer protection laws applicable to you.
Disputes will be handled by the competent courts in accordance with applicable law, including any mandatory rules concerning consumer jurisdiction.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
Print Boxe
Via Ottaviano, 89, 00192 Roma RM, Italy
Email: support@printboxe.com
Phone: +39 06 0190 4094